Frequently Asked Questions
Everything you need to know about shopping with Yasmina Fashion
What are your shipping times and costs?
We offer standard shipping which typically takes 3-5 business days. Shipping costs are calculated at checkout based on your location, and we offer free shipping on orders over a certain amount.
What is your return and exchange policy?
You can return or exchange any unworn item with its original tags within 14 days of delivery. Please ensure the items are in their original condition to be eligible for a full refund.
How do I find my correct size?
Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our size chart, as sizing may vary slightly between different styles and collections.
What payment methods do you accept?
Yasmina Fashion accepts all major credit and debit cards, including Visa and Mastercard. We also offer Cash on Delivery (COD) for selected regions.
Can I track my order after it has been placed?
Yes, once your order is dispatched, you will receive an email and SMS with a tracking number and a link to monitor your shipment's progress in real-time.
Are the colors of the clothes exactly as they appear on screen?
We strive to display our products as accurately as possible. However, due to different monitor settings and lighting conditions during photography, slight color variations may occur.