Returns & Exchanges
At Yasmina Fashion, we want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a flexible 14-day return and exchange policy to ensure a seamless shopping experience.
Return Process
- 1.Initiate Your Request
Contact our dedicated customer support team via email or WhatsApp within 14 days of receiving your order to request a return authorization.
- 2.Prepare the Package
Ensure the items are in their original condition, unworn, unwashed, and with all Yasmina Fashion tags still securely attached.
- 3.Schedule a Pickup
Once your request is approved, our courier partner will contact you to collect the package from your doorstep at a convenient time.
- 4.Receive Your Refund
After we inspect the returned items at our warehouse, your refund will be processed to your original payment method or issued as store credit within 7-10 business days.